Privacy Policy

Last updated: August 11, 2026

At "ILPAZ" (ilpaz.ir), user privacy is very important to us. This document explains what information is collected, how it is used, and what measures are taken to protect it.

1. Information We Collect

• Mobile Phone Number: For authentication, sending verification codes, and communicating with you.
• Full Name: To identify you in the system and process orders.
• Email Address: (Optional) For sending information and support.
• Address and Postal Code: For shipping physical orders (if applicable).
• Device Information: Such as device model and operating system version to improve app performance.

2. How We Use Information

• Creating and managing user accounts.
• Sending verification codes and account-related notifications.
• Processing orders and providing support services.
• Improving user experience and fixing app errors.

3. Data Storage and Security

• All communication between the app and server is encrypted using HTTPS protocol.
• Your information is stored on secure servers with limited access.
• Your password is stored in hashed (irreversible) form.

4. Information Sharing

We do not sell or rent your personal information to any third party. Information may only be shared in the following cases:

• Payment Services: To perform financial transactions through reputable payment gateways.
• Legal Requirements: Upon request by judicial authorities according to the laws of the Islamic Republic of Iran.

5. Your Rights

• You can log out of your account at any time.
• To request deletion of your information, contact support.
• You have the right to know how your information is used.

6. Contact Us

If you have any questions about privacy, you can contact us through the app support section or email ilpazcarpet@gmail.com.